Jocelyn Dornfeld – A&J Specialty Services, Inc. DKI – Restoring Kindness

Air Date: 10-30-2015| Episode: 389


This week on IAQ Radio we are calling an audible and interviewing Jocelyn Dornfeld of A&J Specialty Services, Inc. DKI. Our interview with David Underwood, President ASHRAE had to be postponed but we were fortunate to find that Jocelyn can join us on short notice to discuss her “Big Idea”…

This week on IAQ Radio we are calling an audible and interviewing Jocelyn Dornfeld of A&J Specialty Services, Inc. DKI. Our interview with David Underwood, President ASHRAE had to be postponed but we were fortunate to find that Jocelyn can join us on short notice to discuss her “Big Idea”. Jocelyn Dornfeld works at A&J Specialty Services, a disaster restoration and specialty cleaning firm in DeForest, Wisconsin. Jocelyn has come up with an idea that we think has the potential of going global. Her big idea is simple, “doing something kind for a stranger and expecting nothing in return.” Jocelyn’s idea is on its way. Join us on IAQradio at noon eastern time when we learn more about her campaign for Restoring Kindness.

Z-Man’s Blog:

Restoring Kindness

The subject matter for this week’s episode of IAQradio was a little different from our normal fare. Rather than discussing matters IAQ or restoration; we chatted with Jocelyn Dornfeld about her “big idea”. Jocelyn works at A&J Specialty Services a restoration and remediation contractor located in De Forest, Wisconsin whose business is restoring homes and businesses following disasters. Jocelyn’s big idea is simple, doing random acts of kindness for someone while asking nothing in return. She named the program Restoring Kindness. She credits the owners of A&J for their understanding and support.
Nuggets mined from today’s episode:
Disaster restoration is a reactive business, A&J wanted to do something good proactively. Restoring Kindness is a line item in the company’s annual budget. A&J has shared their Restoring Kindness idea with fellow DKI network members. Kindness need not cost money as simple as a: smile, a compliment, holding doors open, etc. Size doesn’t matter, kind acts of all sizes are appreciated. Examples include: delivering flowers, gift cards, paying traffic tolls, buying meals. Collecting and distributing unused hotel amenities (shampoo, body lotion, mouthwash, hair conditioner, etc.) to the needy. With 10+ years experience in sales and marketing, Jocelyn relies on social media to spread the word at Restoring Kindness. She asks both givers and recipients to upload and hash tag and post on social media. Her hope is for the idea to go viral.
Some more notable acts of kindness were sanitizing the home of a heart surgery patient being treated for a MRSA infection and obtaining a service dog for veteran with PTSD. She defines a movement as request for others to participate. Restoring Kindness has spread to all 48 contiguous states, to Canada and even Australia. Media doesn’t follow Restoring Kindness because it is connected to a for profit business. Spinning Restoring Kindness off into a nonprofit will fix that. No good deed goes unpunished. A misunderstanding over her motives was personally hurtful, when others thought she was being boastful. Do something nice for others today!
Today’s Music:
A Random Act of Kindness, by Susan McClary YouTube
Z-Man signing off

Trivia:
What connection do the British couple William and Catherine Booth have to doing good deeds?
Answer: founders of the Salvation Army

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